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Las Palmas - AU006

Las Palmas – AU006

Why is there a hole in the side stove burner? Is this normal?

  • When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

Which gases are compatible with my product? Butane or Propane?

  • All Cook’in Garden products are Butane and Propane compatible.

How do I clean the burners?

  • Please remove the cooking grid(s).
  • Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.
  • For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.
  • Next, clean the inside of the burners with compressed air to remove any dirt.
  • Replace the elements and you’re ready to light up your barbecue again.

The flames on my barbecue/plancha are yellow

  • The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:
    • Turn off the burners.
    • Close the gas cylinder, then disconnect the regulator from the cylinder.
    • You can now reconnect the regulator to the gas cylinder.
    • Open the cylinder and check the regulator for gas leaks.
    • Then relight the burners and check the flame color.
  • If the problem persists, there must be a problem with the regulator.
  • If the regulator has been changed, please open a service request if your product meets the conditions.

I can’t light my gas barbecue/grill

Gas on the way

  • Check that piezoelectric igniters produce a spark
    • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.
      • Remove the burner that won’t light and replace it with one that does.
      • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
      • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

Gas doesn’t arrive

  • Check that the gas cylinder is sufficiently full
  • Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).

See leaflet

Frequently asked questions

Las Palmas – AU006

Frequently asked questions

Why is there a hole in the side stove burner? Is this normal?

  • When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

Which gases are compatible with my product? Butane or Propane?

  • All Cook’in Garden products are Butane and Propane compatible.

How do I clean the burners?

  • Please remove the cooking grid(s).
  • Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.
  • For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.
  • Next, clean the inside of the burners with compressed air to remove any dirt.
  • Replace the elements and you’re ready to light up your barbecue again.

The flames on my barbecue/plancha are yellow

  • The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:
    • Turn off the burners.
    • Close the gas cylinder, then disconnect the regulator from the cylinder.
    • You can now reconnect the regulator to the gas cylinder.
    • Open the cylinder and check the regulator for gas leaks.
    • Then relight the burners and check the flame color.
  • If the problem persists, there must be a problem with the regulator.
  • If the regulator has been changed, please open a service request if your product meets the conditions.

I can’t light my gas barbecue/grill

Gas on the way

  • Check that piezoelectric igniters produce a spark
    • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.
      • Remove the burner that won’t light and replace it with one that does.
      • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
      • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

Gas doesn’t arrive

  • Check that the gas cylinder is sufficiently full
  • Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).

See leaflet
Las Palmas - AU006

Technical specifications

Part Number Position
SPPG011 1
SP1331 2
SP182 3
SP424 4
SP425 5
SP426 5
SP660 6
SP34 6
SP142 7
SP97 8
SP135 9
SP136 10
SP427 X

Need assistance?

Check your eligibility for after-sales service

If your product was purchased less than 2 years ago .

You can check your eligibility.

Service request

Buy the parts you need

If your product is more than 2 years old, it is no longer guaranteed.

You can buy spare parts on our website.

Spare parts