How do I clean my plancha?
We strongly recommend cleaning your plancha after each use. Proper maintenance of your plancha will ensure it lasts for many years. Make sure your plancha is turned off but remains warm enough without being too hot. Pour lukewarm water over the surface, and use a wooden spatula or a utensil designed for this purpose. Remove […]
How does my griddle’s thermostat work?
When you switch on your electric plancha, you choose a power level from 1 to 5. The role of the thermostat is to maintain the plancha at the right temperature. For example, if you have selected power 4, the plancha will heat up to the corresponding temperature. At this point, the thermostat switches off the […]
Why is there a hole in the side stove burner? Is this normal?
When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.
Which gases are compatible with my product? Butane or Propane?
All Cook’in Garden products are Butane and Propane compatible.
The flames on my barbecue/plancha are yellow
The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair: Turn off the burners. Close the gas cylinder, then disconnect the regulator from the cylinder. You can now reconnect the regulator to the gas […]
I can’t light my gas barbecue/grill
Gas on the way Check that piezoelectric igniters produce a spark If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly. Remove the burner that won’t light and replace it with one that does. If the […]
