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BURN - AM383T

BURN – AM383T

Why is there a hole in the side stove burner? Is this normal?

  • When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

Which gases are compatible with my product? Butane or Propane?

  • All Cook’in Garden products are Butane and Propane compatible.

How do I clean the burners?

  • Please remove the cooking grid(s).
  • Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.
  • For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.
  • Next, clean the inside of the burners with compressed air to remove any dirt.
  • Replace the elements and you’re ready to light up your barbecue again.

The flames on my barbecue/plancha are yellow

  • The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:
    • Turn off the burners.
    • Close the gas cylinder, then disconnect the regulator from the cylinder.
    • You can now reconnect the regulator to the gas cylinder.
    • Open the cylinder and check the regulator for gas leaks.
    • Then relight the burners and check the flame color.
  • If the problem persists, there must be a problem with the regulator.
  • If the regulator has been changed, please open a service request if your product meets the conditions.

I can’t light my gas barbecue/grill

Gas on the way

  • Check that piezoelectric igniters produce a spark
    • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.
      • Remove the burner that won’t light and replace it with one that does.
      • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
      • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

Gas doesn’t arrive

  • Check that the gas cylinder is sufficiently full
  • Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).

See leaflet

Frequently asked questions

BURN – AM383T

Frequently asked questions

Why is there a hole in the side stove burner? Is this normal?

  • When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

Which gases are compatible with my product? Butane or Propane?

  • All Cook’in Garden products are Butane and Propane compatible.

How do I clean the burners?

  • Please remove the cooking grid(s).
  • Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.
  • For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.
  • Next, clean the inside of the burners with compressed air to remove any dirt.
  • Replace the elements and you’re ready to light up your barbecue again.

The flames on my barbecue/plancha are yellow

  • The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:
    • Turn off the burners.
    • Close the gas cylinder, then disconnect the regulator from the cylinder.
    • You can now reconnect the regulator to the gas cylinder.
    • Open the cylinder and check the regulator for gas leaks.
    • Then relight the burners and check the flame color.
  • If the problem persists, there must be a problem with the regulator.
  • If the regulator has been changed, please open a service request if your product meets the conditions.

I can’t light my gas barbecue/grill

Gas on the way

  • Check that piezoelectric igniters produce a spark
    • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.
      • Remove the burner that won’t light and replace it with one that does.
      • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
      • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

Gas doesn’t arrive

  • Check that the gas cylinder is sufficiently full
  • Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).

See leaflet
BURN - AM383T

Technical specifications

Part no. Position
SP2432 1
SP2433 2
SP2056 3
SP2435 4
SP2436 5
SP2437 5
SP2438 6
SP2434 7
SP2439 8
SP2440 8
SP2441 9
SP2376 10
SP43 11
SP2442 12
SP2443 13
SP2444 13
SP2784 14
SP34 14
SP2445 15
SP2375 16 + 17
SP2446 18
SP2447 19
SP2448 20
SP2449 21
SP2450 22
SP2451 23
SP2452 24
SP2099 25
SP2000 26
SP2453 27
SP2454 28
AC714 29
SP2455 30
SP2396 31
SP2456 32
SP2245 33
SP1344 34
SP2457 35
SP2458 X

Need assistance?

Check your eligibility for after-sales service

If your product was purchased less than 2 years ago .

You can check your eligibility.

Service request

Buy the parts you need

If your product is more than 2 years old, it is no longer guaranteed.

You can buy spare parts on our website.

Spare parts