We strongly recommend cleaning your plancha after each use. Proper maintenance of your plancha will ensure it lasts for many years.

• Make sure your plancha is turned off but remains warm enough without being too hot.
• Pour lukewarm water over the surface, and use a wooden spatula or a utensil designed for this purpose. Remove the largest pieces of food residue and push them into the grease-collection tray. Avoid using water that is too cold, as this can cause the plancha’s enamel to crack.
• Once you’ve completed this initial cleaning, you can use our special griddle cleaner or silver polish to remove any remaining grease.
• Scrub with a non-abrasive sponge or cloth.
• Rinse the surface of your plancha with water.
• Your griddle is clean.

When you switch on your electric plancha, you choose a power level from 1 to 5.

The role of the thermostat is to maintain the plancha at the right temperature.

For example, if you have selected power 4, the plancha will heat up to the corresponding temperature. At this point, the thermostat switches off the resistance and switches it on again when the temperature starts to drop, and so on to maintain the required temperature.

• When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

• All Cook’in Garden products are Butane and Propane compatible.

• The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:

  • Turn off the burners.
  • Close the gas cylinder, then disconnect the regulator from the cylinder.
  • You can now reconnect the regulator to the gas cylinder.
  • Open the cylinder and check the regulator for gas leaks.
  • Then relight the burners and check the flame color.

• If the problem persists, there must be a problem with the regulator.

• If the regulator has been changed, please open a service request if your product meets the conditions.

Gas on the way

• Check that piezoelectric igniters produce a spark

  • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.

• • • Remove the burner that won’t light and replace it with one that does.
    • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
    • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

• • If there is no spark, please open a service request if your product meets the conditions.

Gas doesn’t arrive

• Check that the gas cylinder is sufficiently full

• Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).