FLAMY – AM273PP

Why is there a hole in the side stove burner? Is this normal?

  • When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

Which gases are compatible with my product? Butane or Propane?

  • All Cook’in Garden products are Butane and Propane compatible.

How do I clean the burners?

  • Please remove the cooking grid(s).
  • Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.
  • For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.
  • Next, clean the inside of the burners with compressed air to remove any dirt.
  • Replace the elements and you’re ready to light up your barbecue again.

The flames on my barbecue/plancha are yellow

  • The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:
    • Turn off the burners.
    • Close the gas cylinder, then disconnect the regulator from the cylinder.
    • You can now reconnect the regulator to the gas cylinder.
    • Open the cylinder and check the regulator for gas leaks.
    • Then relight the burners and check the flame color.
  • If the problem persists, there must be a problem with the regulator.
  • If the regulator has been changed, please open a service request if your product meets the conditions.

I can’t light my gas barbecue/grill

Gas on the way

  • Check that piezoelectric igniters produce a spark
    • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.
      • Remove the burner that won’t light and replace it with one that does.
      • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
      • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

Gas doesn’t arrive

  • Check that the gas cylinder is sufficiently full
  • Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).

Frequently asked questions

FLAMY – AM273PP

Frequently asked questions

Why is there a hole in the side stove burner? Is this normal?

  • When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

Which gases are compatible with my product? Butane or Propane?

  • All Cook’in Garden products are Butane and Propane compatible.

How do I clean the burners?

  • Please remove the cooking grid(s).
  • Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.
  • For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.
  • Next, clean the inside of the burners with compressed air to remove any dirt.
  • Replace the elements and you’re ready to light up your barbecue again.

The flames on my barbecue/plancha are yellow

  • The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:
    • Turn off the burners.
    • Close the gas cylinder, then disconnect the regulator from the cylinder.
    • You can now reconnect the regulator to the gas cylinder.
    • Open the cylinder and check the regulator for gas leaks.
    • Then relight the burners and check the flame color.
  • If the problem persists, there must be a problem with the regulator.
  • If the regulator has been changed, please open a service request if your product meets the conditions.

I can’t light my gas barbecue/grill

Gas on the way

  • Check that piezoelectric igniters produce a spark
    • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.
      • Remove the burner that won’t light and replace it with one that does.
      • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
      • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

Gas doesn’t arrive

  • Check that the gas cylinder is sufficiently full
  • Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).

Technical specifications

Part no. Position
SP2786 1
SP2787 2
SP2788 3
SP2789 4
SP2790 5
SP2791 6
SP2792 7
SP2000 8
SP2099 9
SP2793 10
SP2794 11
SP2795 12
SP2796 13
SP2797 14
SP2798 15
SP2799 16
SP2800 17
SP2801 18
SP2802 19
SP1743 20
SP1742 21
SP2803 22
SP2804 23
SP2805 23
SP2806 23
SP2807 23
SP2808 24
SP2809 25
SP2810 26
SP2811 27
SP2812 28
SP2813 29
SP2814 30
SP2815 31
SP1746 32
SP1372 33
SP227 34
SP216 35
SP2056 36
SP2816 37
SP2578 38
SP2817 39
SP2818 40
SP2819 41
SP116 42
SP2820 X

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If your product is more than 2 years old, it is no longer guaranteed.

You can buy spare parts on our website.