• When mounting the side stove on a gas barbecue, you may notice a visible hole between the burner and the gas valve. This hole is necessary for the appliance to work properly, as the gas needs air to produce a flame. It’s the mixture of gas and air that gives the flames their blue color.

• All Cook’in Garden products are Butane and Propane compatible.

• Please remove the cooking grid(s).

• Remove the burner protectors and the burners. If your protectors are too damaged, you can recommend them on our website.

• For effective degreasing, we recommend using our special grid degreaser or immersing the elements in hot, soapy water.

• Next, clean the inside of the burners with compressed air to remove any dirt.

• Replace the elements and you’re ready to light up your barbecue again.

• The flames of a gas barbecue/plancha should be blue in normal operation. If the flames are yellow, there’s a problem with the regulator. Fortunately, this is easy to check and repair:

  • Turn off the burners.
  • Close the gas cylinder, then disconnect the regulator from the cylinder.
  • You can now reconnect the regulator to the gas cylinder.
  • Open the cylinder and check the regulator for gas leaks.
  • Then relight the burners and check the flame color.

• If the problem persists, there must be a problem with the regulator.

• If the regulator has been changed, please open a service request if your product meets the conditions.

Gas on the way

• Check that piezoelectric igniters produce a spark

  • If there is a spark, the problem may lie with the gas cylinder. You need to double-check that your bottle is full and that the gas is flowing properly.

• • • Remove the burner that won’t light and replace it with one that does.
    • If the “replacement” burner won’t light, the problem is the injector. It needs to be cleaned with compressed air to remove the impurities blocking the gas inlet hole.
    • If the “replacement” burner lights up, it’s the burner that needs to be cleaned with compressed air.

• • If there is no spark, please open a service request if your product meets the conditions.

Gas doesn’t arrive

• Check that the gas cylinder is sufficiently full

• Check that the regulator is properly vented by pressing the green button or the button located under the connection (depending on the model).